palm shadow resort

"Breakfast was great- we enjoyed sitting outside in the lovely garden. The management were incredibly helpful when our tour was cancelled last minute and went out of their way to help us."

"Aucun."

"• Very helpful and friendly staff • EXCELLENT FOOD • Excellent location First time to stay at this hotel but definitely I will go again and recommend it to everyone."

"Aucun."

"The hotel responded positively to my request for a better room and upgraded my booking to a more modern “Golden Room,” which I appreciated. The staff were consistently polite and welcoming, and their warm attitude made my stay more pleasant overall."

"The upgraded room I received was unexpectedly small. I was offered the option to move to the original room, which was more spacious; however, it was outdated and poorly maintained, with two single beds and a very small television. Additionally, the à la carte breakfast was disappointing. Only one drink was included—either tea or coffee—with no juice or fruit provided, and I was informed that even a bottle or glass of water would need to be purchased. This is not acceptable for a hotel of this standard. Finally, the presence of mosquitos in the rooms was an issue. Given that this appears to be a known problem, it would be reasonable for the hotel to ensure regular mosquito control or room treatment."

"This is a hidden gem! What an amazing experience from start to finish. This made my holiday. Idyllic setting, high quality service and the food was very good. Clean and comfy rooms would highly recommend. Well done Palm Shadow Resort, you know how to do it!"

"Nothing - all excellent"

"the room and property were lovely, it was a wonderful getaway"

"my only complaint is that we ordered lunch and it took and hour and a half to arrive"

"Beautiful, well-kept grounds Our room was big, clean and cute Pool.was amazing The restaurant and bar staff were super helpful and friendly Men taking care of the gardens were helpful as well Super location A truly beautiful and relaxing place to escape Cairo"

"If i had to be picky, the pillows for me ( the long ones ) Breakfast, if you didn't want Egyptian breakfast ( which i don't like), you had to pay for anything else, no choice of toast, yoghurt, etc. instead Lunchtime food wasn't the best, so in the evening we went to Ibis restaurant"

"Very nice and peaceful place. Very friendly and helpful staff. As in all the places in Tunis you can book a desert tour through them. Nice pool. A lot of families with kids."

"The restaurant is good, but not as good as the food in Kom El Dikka. Also the desert tour seemed a few pounds more expensive as in other places."

"It was very spacious and felt like a palace. The gardens were peaceful and it had a really relaxed atmosphere. Mohammed on reception was particularly helpful throughout our stay and did everything to make us feel welcome!"

"Aucun."

"Our stay at Palm Shadow Hotel during the weekend was absolutely wonderful! The staff went above and beyond to make our experience truly special. Since they knew it was our wedding anniversary, they surprised us with an incredible room upgrade to the luxurious Golden Room – such a thoughtful gesture that made our stay even more memorable. The breakfast was exceptionally delicious, offering a variety of fresh and tasty options. The warm and welcoming attitude of the staff made us feel at home from the moment we arrived. While the night event with potato grills and marshmallows was enjoyable, we feel it could be enhanced by including extra shows or entertainment to provide more value for the price. Overall, our weekend getaway was perfect, and we highly recommend Palm Shadow Hotel for anyone visiting Fayoum. Thank you for making our anniversary celebration so delightful!"

"Aucun."

"The staff were nice and rooms clean. It is also quite and nice. They are ready to plan everything you need though I didn't get to see the pool."

"The breakfast was not so nice till I spoke with mirna and they gave a good option but mixed my order."