"La habitación muy confortable. Muy bien la cocina comedor para uso de los clientes"

"Nada"

"Buena ubicación. Paradero de autobús a la salida y a solo 2 o 3 paradas de todos los lugares de interes incluyendo la estación de trenes de Luzerna. Muy lindo el entorno al lado del lago."

"Falta de ascensor si tienes problema de movilidad o alguna lesión pero en nuestro caso solo teníamos que subir un piso. Falta a un poco de aseo en la terraza donde había una inmensa telaraña y gran araña."

"Muy limpio, los detalles de la habitación, habitaciones amplias, hicimos uso de la cocina, ubicación cercana al centro pero sin ruido"

"Recibir más de 9 mails antes de llegar con información, entiendo que será porque no hay recepción, pero estando de vacaciones y habiendo reservado otros alojamientos, me parece demasiado"

"Very convenient location. Functional and clean rooms. On the bus route. Parking across the railway line."

"Only one bathroom for two bedrooms. Not suitable for two couples. Parking was expensive."

"A nice walk along the lake from the centre of Lucerne. It had all the basics and just what was needed."

"The shower leaked leaving a very damp smell in the room."

"Pitas quite spacious and comfortable. Appreciated having the kitchen in the basement. Location was great, with a pleasant walk along the lake to get to many of the places of interest."

"Aucun."

"It’s a lovely, freestanding building with a nice façade and the back faces the lake. Our room (no. 9) was a loft apartment, on the third floor. It had a balcony with a partial lake view. The room was very spacious with the bed at one end and the bathroom at the other. There was also a sofa, a fridge and minibar (free, and restocked daily), and tea and coffee-making facilities. The room was bright and modern. Self check-in was smooth."

"The property doesn’t have parking in front; you have to leave the car in a car park on a parallel road, which requires payment during working days and Saturday daytime (at time of writing this was CHF15 a day), and which is not as near as it looks because you have to cross the train tracks. Another point is that breakfast was extra, (CHF19 pp), which, because of the high price already paid for the room we felt was rather excessive. Breakfast is not served at the property itself (it has no dining room or reception), but at a sister hotel down the road, the Beau Séjour."

"Location and how quiet it was despite being next to a main road."

"Nothing"

"The virtual receptionists were very responsive and helped me with check-ins in few minutes. Self check-in and out are simple to navigate. Staff are well responding to queries of switching rooms. Views in the room not so fancy but better than nothing and photos on website well represents what you can get. The room is very clean and refresh, ventilation and cooling are both provided (which is rare across my stays with other private hosts). Lighings are ample in the room and not dark in cloudy and rainy days. Minibar is provided with a range of non-alchoholic and alchoholic beverages and topped up on a daily basis."

"It is a pity that the location of the hotel is slightly far from the city central, which is about 5 minutes away with bus. There is no elevator available so travelers with large suitcases need to take this into consideration."

"Well located, next to the beautiful lake and only a short walk or bus ride (free with the visitors pass) to the centre and train station. It was clean and the facilities were modern, and I loved the included mini bar that was stocked up each day! The staff were extremely helpful and the breakfast at the neighbouring hotel (19CHF/day) was excellent."

"The self check-in was slightly confusing but the staff were really helpful. Make sure you have a working phone number/SIM card to call them if need be!"