Pullman Kinshasa Grand Hotel

"I liked the food and the variety during breakfast. Very friendly staff too."

"Shaky internet and the rooms abit small for the pricing."

"The spacious outdoor restaurants, particularly the Pizza one and the nature surrounding the swimming pool and the adjacent restaurant."

"Aucun."

"The location to the area I needed to be in. The room was clean and comfortable. The hotel does have screening security at the doors, a very good selection of cold foods for breakfast buffet, restaurants and coffee shop on site."

"Cost, everything is unbelievably expensive, well above regional average and above most of its European counterparts. On arrival I was told my stay had been paid for through booking.com, the following night I couldn’t access my room, reception stated I hadn’t paid my extras!!! Turns out they had only charged me the 1st night, then proceeded to try and blame me for not noticing. You’ll need a VPN, my bank app wouldn’t allow access through the hotel WIFI without it on. English isn’t widely spoken, so expect to use my translate apps for anything complex. Some staff were oddly behaved, at breakfast I asked for an omelette at the egg station, the girl started the omelette then just walked off. I went back 10 mins later to see where it was, another chef was making them for her to take to room service, mine sidelined, same for coffee."

"Good hotel in Gombe, near the river. The personal were friendly and answered our questions. The restaurants were amazing and the pool was fantastic!"

"The gymn was being remodelled, so we had to exercise in a small room with poor ventilation. However, at least they gave us the option to do some exercise!"

"It's a nice hotel and has entertainment some nights and nice outside areas."

"35 DOLLAR BREAKFAST! Ridiculous price to pay for juice coffee and toast. If you stay here and don't do big breakfasts get a coffee and croissant in the bar !!!!"

"Le personnel est plutôt professionnel, la chambre confortable ainsi que la literie. L'offre dans les restaurants est assez diversifiée et interessantes."

"Le personnel est efficace en général, cependant il leur a fallu plus d'une semaine pour me fournir un duplicata de reçu pour un dîner en room service... La climatisation est toujours trop puissante quand on revient dans sa chambre le soir à moins de coller un post it sur l'interrupteur pour demander qu'on ne l'active pas! Le prix des boissons est exorbitant pour l'endroit."

"Le séjour s'est bien passé, la salle de sport et la piscine sont agréables et en bon état. Le fait d'avoir plusieurs restaurants est vraiment appréciable."

"Impossibilité d'ajouter une nuitée au même tarif dans la réservation. Obligation de refaire une réservation via Booking."

"Le confort, le service, la sécurité lors d'accès dans vos installations."

"RAS"

"Very convenient location, nice pool and outdoor space."

"The Pullman is getting ever more expensive and the quality of services is not reflected in the price. Also I had to shorten my trip and changing my booking was a challenge."

"Super propre le personnel très accueillant et agréable"

"Aucun."